Skills & Expertise
Customer support, technical support, and operational skills
Customer Support
Customer Support
Customer Service
Phone Support
Email Support
Chat Support
Complaint Resolution
Conflict Resolution
Customer Onboarding
Escalation Management
Active Listening
Technical Support
Technical Support
Technical Troubleshooting
IT User Support
Hardware/Software Support
Email & Account Support
Operations & Leadership
Team Leadership
Operations Management
Process Improvement
Staff Training
Quality Assurance
Documentation
Technical Knowledge
PHP
MySQL
WordPress
HTML5
CSS3
JavaScript
MVC
Want to work together?
I'm available for remote customer support and technical support roles with US & international companies.
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